Survey of the need for medication counseling and patient satisfaction after being consulted at An Binh Hospital

Abstract

This study surveyed the need for medication counseling and patient satisfaction after being consulted at An Binh Hospital. The results showed that the proportion of patients ≥65 years old accounted for 33%. The majority of patients were female (82.14%) and the education level from primary school or below accounted for 41.07%. The treatment duration of more than one year accounted for 95.54%. The proportion of patients with a need for consultation accounted for 86.61%. Common reasons why patients do not need counseling on drug use include: patients are used to using many times or medical staff have consulted, accounting for 33.33%. The content that needs counseling the most is drug use (84.54%), indications (63.92%), drug name and dose, respectively, 55.67% and 51.55%. Therefore, there is a
need for outpatient clinical pharmacist consultation to improve the effectiveness and safety of drug use.